Shipping information

To Canada 

Shipping is at a flat rate of $5/order.  For a limited time, shipping is free for all orders over $79. The orders are usually shipped the next business day.  Between major urban centres within Canada, shipping takes between 1-4 business days. This offer is not applicable to wholesale orders.

To the United States 

Please order from Momzelle USA, for faster delivery.  If ordered on the Canadian website and shipped to an American address, the packages will be shipped by airmail and will arrive within 5 to 14 business days.  It is a flat rate of $5/order* ($20/order for Hawaii and Alaska). For a limited time, shipping is free for orders over $79. This offer is not applicable to wholesale orders.

To other countries 

It is a flat rate of $25/order by Airmail for orders under $150. $50/order if the subtotal is between $150 and $299 and $80/order if the subtotal is over $300.

Orders will arrive within 5 to 15 business days from date shipped, depending on the country. The buyer is responsible for any duty charges that could be incurred. 

Returns

At Momzelle, we want you to feel 100% satisfied with your purchase. Nursing tops may be returned or exchanged, provided that they have only been tried on and not worn or washed, still have their tag on, and are in “as new” condition.

Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type.

Refunds for items returned more than thirty days after the purchase date will be in the form of a merchandise credit (gift card) redeemable with your next purchase on www.momzelle.com.

How to Return/Exchange

The shirt is not the right size? We don’t want you to wait to get the shirt that will fit you the best. Just reorder a different size – your credit card will be charged for a second time – and mail us the returned shirt. Your refund will be processed when we receive your original order.

Please make sure to enclose a copy of your invoice or to provide your invoice number. 

Canadian returns address:

* Please note

• Shipping and handling charges are not refundable.
• A credit will be issued as soon as we receive and process your return.
• Please allow up to two billing cycles for a refund to appear on your credit card statement.
• Special offers may be subject to reduction by a return/exchange.